North London Partners in health and care

NCL System message 15 January 2021


We start 2021 with ongoing pressure on health and care systems due to the rapid spread of Covid-19 and the increasing number of people in hospital with Covid, including people admitted to intensive care. Given this, our work to vaccinate as many vulnerable people as quickly as possible against the virus becomes even more important.

Staff across our acute and community providers, and primary care, are working with huge flexibility to increase capacity, including new critical care beds, high dependency and acute beds, and step-down facilities, we have also seen exceptional support from the specialist providers in our system.

All health and care providers, local authorities and voluntary sector organisations, are collaborating to ensure that while there are huge pressures on all parts of the NHS and social care, local people can continue to have confidence that high-quality care is there when they need it. 

We want to give our heartfelt thanks to everyone working in NCL in health and care services, we know that everyone has been working extremely hard and the teamwork and collaboration across our patch really has been inspirational. Particular thanks to those who worked over the Christmas and New Year period, to those who have cancelled leave, picked up extra shifts or been redeployed. There are too many examples of how people are going above and beyond to list here, but we are so grateful for the commitment that we see every day from staff across the NHS, local authorities and community organisations. We are both proud to be part of the NCL system with such an amazing group of colleagues, doing incredible work under unimaginable circumstances.

For local people, it is really important that we are reassuring people the NHS is still here to provide care for them when they need it. We are continuing to repeat the ‘NHS is Open’ message across our channels.

We would be grateful for your support in communicating to local people and our communities that if they have medical appointments scheduled and have not been advised of any changes, they should still attend.

Equally, if local people need urgent or emergency care, the NHS remains open for both Covid and non-Covid patients. However, London Ambulance Service is very busy, and we are asking people to call 999 and use A&E for emergencies only.

We would continue to encourage people to contact their GP or NHS 111 in the first instance for urgent care advice, and would be grateful for your continued endorsement of these messages.

Finally we ask for your support in reassuring the public that they should continue to observe the public health advice to stay at home, wash hands regularly, and where they must go outside, maintain social distancing and wear a mask in shops and on public transport.

Frances O’Callaghan, Accountable Officer NCL CCG, Joint ICS SRO                

Rob Hurd, NCL ICS Lead, Joint ICS SRO