North London Partners in health and care

Integrated care

Local residents get involved in our integrated care workshop

Twenty six residents attended a workshop, hosted by North London Partners (NLP), on Tuesday 27 November to understand what integrated care might mean for north central London, identify potential challenges and benefits that it could offer and discuss how different groups might work together.

The workshop followed our integrated care simulation event held in October when NLP and a small group of residents started discussions on integrated care.

Welcoming residents to November’s event Will Huxter, Director of Strategy, said the current view from some residents was that there was an opportunity to better coordinate services. He stressed the importance of gathering residents’ views and understanding their experiences.

Local resident Balbir Jagpal, who attended the initial simulation event, told the workshop that the use of case studies highlighted how integrated care could help a patient with multiple needs get the right care from the right professional in the right place.

Key benefits of introducing integrated care identified by residents included: the potential to tailor services around individuals, the opportunity to provide a person-centred approach and offer residents a single point of access for all their health and care needs.

Residents also discussed some of the challenges to developing integrated care which included: lack of communication between the different organisations due to different cultures, concern that organisations do not have systems in place to share information and concern that private companies may take over in the implementation and add to the costs.

A further series of workshops are planned over January and February in each of the five boroughs.  To get involved or find out more information contact

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