North London Partners in health and care

Children at risk: NSPCC expands helpline and promotes service


Since schools and education settings have closed due to Covid-19, referrals to children’s social services have fallen dramatically. With millions of children remaining at home, there is a hidden group of children potentially at risk of abuse or neglect who are having much less interaction with statutory services.

The National Society for the Prevention of Cruelty to Children (NSPCC) has already seen a range of new queries to its helpline, ranging from worries about domestic abuse, through to parents needing support with their children’s mental health and behaviour. The clear message is that that NSPCC is still here for children, and its helpline service is open every day with free support for anyone who’s worried about a child: over the phone, via email or through an online form.

The government is supporting the NSPCC to run a month of promotion to raise awareness of its helpline service, and organisations including GP practices are asked to help spread the message as it is vital that the public knows this support is available.

NSPCC helpline

  • Phone: 0808 800 5000 (8am to 10pm Mon-Fri/9am to 6pm weekends)
  • Email: help@nspcc.org.uk at any time.