North London Partners in health and care

Accessing your GP animation – public messaging


To support general practice, the NHS has created an animation to help explain to the public how they can continue to access GP services, including how to get in contact, the different ways care may be delivered, and how face-to-face appointments have changed.

Please share the video as appropriate to ensure patients receive the care they need as safely as possible.

The Royal College of General Practitioners has published helpful new guidance to support clinicians when choosing between online, video, telephone and face-to-face consultations with patients during the pandemic: Remote versus face to face consultations – which to use and when?