North London Partners in health and care

Multidisicplinary teams take a QI approach

Multidisciplinary teams take a QI approach to improve unplanned care

More than 50 health professionals and clinicians from across north central London (NCL) met during January to hear how multidisciplinary teams (MDT) are using quality improvement (QI) project methodology to improve unplanned care for residents.

The QI Network event heard how Barnet GPs are keeping complex patients out hospital, how Healthwatch is working with the A&E team at North Middlesex Hospital to really understand what matters to their local community and how MDTs’ work is improving care for vulnerable patients at the Whittington Hospital.

Barnet GPs are working together across a Care and Health Integrated Network to pilot a new approach and use data to identify frail patients at risk of avoidable admission. They then work as an MDT with hospital colleagues and Age UK to better identify and meet patients’ needs and keep them out of hospital using a collaborative and holistic care planning process.

The Whittington is taking a trust-wide MDT approach to getting “stranded” patients back home, taking learning from each case to generate ideas for improvement, and spreading good practice across the trust.

Everyone who attended the January event said they would recommend QI Network events to their colleagues.

The next QI Network event takes place in April. It will look at how teams are using QI to improve services for children and young people and how others can learn from these approaches. 

In the summer the QI Network will work with Healthwatch and run an event on co-designing health and care services with our residents.

To keep updated on QI events or contribute to a QI session contact Adam Backhouse, email adam.backhouse@nhs.net